Hold Times
Are some state hotlines leaving people stuck on hold? Investigative reporter Hank Phillippi Ryan did some "test dialing" and you won't believe how long she waited... and waited... and waited. Who's wasting your time? Hank Investigates.
Hank Investigates: Archived Reports - Page 8 of 16
Pool test
The water looks safe, clear and and inviting and on a day like today a swimming pool is the place to be. But how can you be sure the water is safe? Hank Phillippi Ryan put pool water to the test and the results will make you think twice before diving in! Hank Investigates.
Boat tax
Are some Massachusetts residents getting a huge break on their taxes? While others get a raw deal? 7's Hank Phillippi Ryan discovered the surprising secrets. Now in her exclusive investigation she reveals which taxpayers are saving big bucks and which ones are losing out.
Short sales
Massachusetts home owners may be taking a real estate risk. Hank Phillippi Ryan found hundreds doing it. Can it get you out of debt or dig you in deeper? Hank Investigates.
Longfellow Bridge
The state is spending millions of your tax dollars to fix the deteriorating Longfellow Bridge. But our exclusive investigation finds everyday it may be getting worse. Hank Phillippi Ryan put the bridge under surveillance to reveal the problem. So why isn't anyone stopping it? Hank Investigates.
Catalytic Converter Theft
They're stealing from your car in broad daylight! They're not after your radio or your GPS, but ripping off a valuable item that every car has -- no car is safe! What are they after and how do they get it? Hank Phillippi Ryan Investigates this new and brazen crime.
Pets in Peril
It's heartbreaking, it's tragic and it's a sign of the times. More and more families forced to make the unthinkable decision to give up their pets. Why are there so many four legged victims now abandoned and needing new homes? Hank Investigates.
Disappearing loans
What if the bank promised to give you money to help pay for home improvements or college tuition? Then, without warning decided to take it away. Hank Phillippi Ryan discovered it's happening right now to thousands of homeowners and you could be next.
Gold
Thinking of selling your gold jewelry to get some extra cash? In tonight's exclusive investigation Hank took a hidden camera to jewelry stores to see what she could get for gold. But did she get what her jewelry was worth? The surprising results on "Hank Investigates."
Tuning In To Trouble
Will there be an expensive glitch in your switch to digital TV? Our exclusive investigation proves what you don't know CAN hurt you and could cost you big bucks. Hank Phillippi Ryan took a hidden camera to appliance stores and found if you believe everything you're told, you could be "Tuning In To Trouble."
Fear Factor
Women in danger. Terrified! Panicked! In fear for their lives ! But why can't the police can't protect them? You'll be shocked at what some people are getting away with. Hank Phillippi Ryan reveals the "Fear Factor."
T Time
How often is your commute ruined by a late or canceled train? Which lines are the worst? And did you know the MBTA has to pay you for those annoying delays? Hank Phillippi Ryan reveals the system is not working the way the T had planned and commuters are losing out. Her exclusive investigation: T Time.
Cause For Alarm
A warning for parents about the safety of their children! Smoke detectors, sprinkler systems basic fire safety protections! Wouldn't you think every Massachusetts public school has them? But tonight Hank Phillippi Ryan's exclusive investigation goes inside schools across the state to reveal why many parents have a "Cause for Alarm!"
Forgotten fortunes
What if someone told you---you could you be a millionaire and not know it? Sound impossible? Well, 7's investigative reporter Hank Phillippi Ryan 's discovered big bucks in unclaimed lottery jackpots across the state --and it's all just waiting to be claimed. Could you have a forgotten fortune?
Tanker trouble
Tanker trucks, big rigs carrying dangerous cargos: thousands of gallons of explosive, toxic and flammable material. But our investigation found many of those tankers might not be fit to hit the highway! 7's Hank Phillippi Ryan reveals unsafe tankers on Massachusetts's roads right now. How does it happen? Who's getting away with it? And who's responsible for this "Tanker Trouble?"
Fight the Fine
Parking tickets are annoying, costly and not always correct. But, if you decide to fight it how likely are you to win? 7's Hank Phillippi Ryan took a look at the numbers and not everyone is treated the same way when they "Fight the Fine."
Risky Ride
Now a story you'll see only on 7: Are your kids in danger when they take the bus to school? When you wave goodbye in the morning, is anyone making sure that bus is safe enough to be on the road? Hank Phillippi Ryan's exclusive investigation uncovered the disturbing reality. In some communities, your kids may be getting a "Risky Ride."
Larceny at Logan
What happens to your luggage once you check it at Logan Airport? Who handles your bags? And why do only certain passengers get reimbursed for their losses? Hank Phillippi Ryan reveals what really goes on behind the scenes in her exclusive investigation: "Larceny at Logan."
Breaking Point
First we uncovered bad bridges in Massachusetts. Then we revealed why the state is taking so long to fix them. Now, our hidden camera investigations found a new problem that's making our bridges even more dangerous. Hank Phillippi Ryan reveals what's happening, and where, and why the cops can't stop it.