Help Me Hank: Archived Reports - Page 10 of 13

  • Limo Limbo

    Limo Limbo

    So instead of her son being surprised, it was the mom in a state of shock. Why was she billed for a limo that never arrived? It was driving her crazy -- until she called "Help Me Hank".

    Posted on 09/18/03
  • Numbers Game

    Numbers Game

    It's a numbers game with your telephone calls, customers being charged long distance rates for calls they thought were local! When one angry caller got caught in that dialing disaster, he picked up the phone again to get in touch with "Help Me Hank".

    Posted on 09/11/03
  • Pool Plans

    Pool Plans

    We're still hanging on to the last days of summer now, the good news -- there's still time left for swimming, splashing and all those water sports. But one family's summertime fun was almost over before it started -- until they called "Help Me Hank".

    Posted on 09/03/03
  • Dining Disaster

    Dining Disaster

    Bad vibrations in a Marblehead restaurant!

      "It was terrible"
    Why was the main course served up with a side of "shake, rattle and rolls"? Help me hank steps in to settle this dining room disaster!

    Customers just hoping for peace and quiet at dinnertime had quite the opposite experience! The bewildered restaurant owner said you had to hear it to believe it. That's why he called "Help Me Hank".

    Posted on 08/07/03
  • Work-at-home Scheme

    Work-at-home Scheme

    We know you've wondered about those work-at-home ads on telephone poles or on the web, but what would you get if you actually ordered the material? Would you actually make money? One couple got the answers they need from Help Me Hank.

    Posted on 07/31/03
  • Mail Mistake

    Mail Mistake

    The check is in the mail, but a "Mail Mistake" could turn you into a loser. Several dozen Massachusetts residents may be owed big bucks, but not everybody is cashing in on their winnings.

    Posted on 07/07/03
  • Battle for Bucks

    Battle for Bucks

    It was a battle for big bucks, the little guy versus the state. But when the little guy won, the state wouldn't pay up.

      Doug Soule
      "Things are getting extremely tight as far as the money situation."
    Now he needs help checking out of this "cash crunch." The state promised to pay him tens of thousands of dollars. When the check didn't arrive, it lead to a financial fiasco and a call to "Help Me Hank".

    Posted on 06/20/03
  • Missing Cable Boxes

    Missing Cable Boxes

    You pay for cable service every month, if you don't, your TV service is shut off. But what happens when the cable company owes you money? You can't shut off their service... But you can call Help Me Hank!

    Posted on 06/05/03
  • Directions Dilemma

    Directions Dilemma

    It's a directions dilemma that could have only happened in the 21st century. A business losing big bucks because online mapping systems were sending customers to the wrong town! Sounds like a job for "Help Me Hank!"

    Posted on 05/15/03
  • Repair Roadblock

    Repair Roadblock

    Stranded in the snow. A family car breaks down, then so does the repair insurance.

      "It was a big fight, big struggle."
    Two versions of a warranty create a "Repair Roadblock". An extended warranty is supposed to be your auto repair ace in the hole. You pay extra to cover you in case of emergency. But what happens when your insurance suddenly disappears? That's when you call Help Me Hank.

    Posted on 05/08/03
  • Flag Flap

    Flag Flap

    A sign of patriotism unfurls into a "Flag Flap". A couple from Billerica tried to buy special American flags to fly in front of their home. But that's not what they wound up with. And that's when they called "Help Me Hank".

    Posted on 04/30/03
  • Problems in Paris

    Problems in Paris

    The glamour of Paris--the chic fashions, the historic landmarks, the delicious food. But for one weary traveler that all disappeared when Paris turned from "city of light" to "city of overcharges." That's when he called "Help Me Hank".

    Posted on 02/28/03
  • Taken to the ‘Carpet’ Cleaners

    Taken to the ‘Carpet’ Cleaners

    They called the cleaning company to spruce up their carpets, but one angry couple says they were taken to the cleaners instead! Thats when they called "Help Me Hank".

    Posted on 02/20/03
  • Towing Trouble

    Towing Trouble

    Towed for all the wrong reasons. "I was right. They were wrong. They needed to pay me back." Seeing red because the city won't give him the green. Tonight, "Help Me Hank solves a man's battle with Boston over a refund. It was a battle over a traffic fine that lasted for years. What do you do when City Hall owes you money and won't pay up? One South End resident simply picked up the phone and called "Help Me Hank".

    Posted on 02/12/03
  • Big Bill

    Big Bill

    Dialing up a big bill. Tonight: how to hang up on the phone fees. Your cell phone bill can be pretty confusing. With all the different plans and rates and services, the charges can mount up! But what if you got a bill for $3,000? That's when you call "Help Me Hank".

    Posted on 12/27/02
  • Car Deposit

    Car Deposit

    Call it a high stakes dispute over a car deal -- and it looked like a Dedham man was going to lose a $1,000! But the battle for the big bucks changed considerably when the worried car buyer called "Help Me Hank".

    Posted on 12/11/02
  • Online Football Battle

    Online Football Battle

    A die-hard Patriots fan looking forward to another super season was shut out from his seats. A shocking letter from the front office told him to stay home. But he didn't sit quietly, he called Help Me Hank!

    Posted on 12/03/02
  • Bogus Bill

    Bogus Bill

    It's never pleasant to pay taxes, but how annoying would it be to get a bogus bill? That's what happened to a Quincy man, when he got a notice saying he owed back taxes! Problem was he didn't and no one at city hall would listen. But they did when he called Help Me Hank!

    Posted on 11/19/02
  • Jewelry Store Mystery
  • Dialing up Dollars

    Dialing up Dollars

    Can you imagine paying thousands of dollars for one ordinary black rotary-dial telephone? Outrageous! But that's exactly what one East Boston woman discovered she'd been paying and that's when she called Help Me Hank.

    Posted on 11/07/02

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