One Vacuum too Many
Help Me Hank: One Vacuum too Many
Look how many people came to Jess and Gregs' wedding! As a result, and of course we don't mean to be crass about this, when it came to presents, the newlyweds really cleaned up.
They got a blender, a toaster oven, their dishes, some tupperware, all these knives, they got a sandwich making thing and a microwave. They also got this vacuum cleaner. They also got this vacuum cleaner. And that was the problem.
"We registered for one, we didn’t think we would get two."
So after the newlyweds took turns, of course, using one new vacuum, they loaded the other one into the trunk and headed back to return it, which, they figured, would be easy…. It wasn't.
"They said, ‘we're sorry, but vacuums are one of the items we're not allowed to take back without a receipt.’"
They didn’t have one. Ooh… Big problem in wedding etiquette.
"It’s kind of difficult to say, ‘Thank you so much for our gift, can I have the receipt?’"
Now this is what bothered the newlyweds most, the stores wedding registry. They had signed up for a vacuum. One vacuum… So why didn't the store just say, "Jess and Greg already have a vacuum?"
"So, then I asked to speak to someone higher up, the highest person up that they would let me speak to and they told me the same thing, that they just couldn’t take it back because they couldn't override the system."
That’s when they called "Help Me Hank".
We called the store and reminded them Jess and Greg had only asked for one vacuum and that they really could not get a receipt, and bottom line -- it was their registry that gave the couple twin vacuums. …And the store agreed.
Now the sound of a single vac purrs through the household after a phone call from the store's manager that may deserve one of those wedding thank you notes.
"And he said, ‘Sir we're really sorry for the inconvenience and we're going to be able to give you cash back for the inconvenience.’"
Note to wedding guests, stores will usually give you a gift receipt, it wont have the price, but it will allow the bride and groom to make a return without calling me.