Help Me Hank: Wedding Dress

Sharee
"Memories that's about it."

Sharree dug out her old wedding album only because it's for TV. It's years old chronologically and emotionally!

Sharee
"This is my past, this is my past definitely."

Sharee's new life, her own beauty products line, and a part time job at 7 news.
But there was still the lingering problem of the old wedding dress, Shiny white satin and a lot of bad karma.

Sharee
"It's taking up, just a lot of bad memories so I wanted to get rid of it."

But some bride-to-be might be thrilled with it, Sharee figured. So she signed this contract with a consignment store, handed over the dress and waited for the store to sell it.

Sharee
"Someone would come in, choose the dress, and they would give me a portion of the sale price."

Since then, Sharee has a new husband and a new baby's arrived!

Hank
"So you're saying now years went by."

Sharee
"Literally years went by."

But the money for the wedding dress? Nope.

Sharee
"I did not receive the check at all."

Sharee did try to call the consignment store and got the recording of doom.

Sharee
"Bottom line I thought out a dress, out of the money, and basically in a no win situation."

That's when she called Help Me Hank.

We went straight to the store, but it had disappeared. Town records showed an owner also with a disconnected number. But using on line listings and tracking systems, we found her.

Hank
"The owner explained Sharee's dress was gone and insisted she had notified Sharee to come get the dress or forfeit it!

Sharee says no way.

Sharee
"They did not find me because they did not try."

Finally, the owner agreed with us, Sharee should not lose the dress and get nothing.

Hank
"Ok, great! I'll tell her.

And within a week, wedding white was replaced by the color of money.

Sharee
"Now I'm happy because I did receive the check."

As you can see, it's important to hang on to your contact when dealing with a consignment store. That may be your only official record of our stuff.