Special Report: Geek Squad

Paul Kiley, Geek Squad
"Special agent covers a lot of territory"

Paul Kiley is a badge carrying member of the geek squad. A squadron based out of local best buy stores that tackle your toughest computer problems.

Paul Kiley, Geek Squad
"We do everything from simple computer set up...01:06:14: setting up wireless security, virus and spyware"

With just one call - - the geek squad will dispatch an agent to your door, anywhere - - anytime!

Paul Kiley, Geek Squad
"Agent Kiley, Geek Squad, welcome"

Heather Warner of Waltham called them to help set up her new lap top.

Heather Warner - Computer User
"5 years ago I had 8 hours to play around with a computer but now I just don't have that time so I delegated it as fast as I could."

And as fast as she could delegate

Paul Kiley, Geek Squad
"Just give me a few minutes"

Her new computer was up and running

Heather Warner - Computer User
"It's just one more thing on the to-do list, cross it off, cruise and be on my way"

Its all in days work for Agent Kiley who says helping the sometimes helpless can be very rewarding....

Paul Kiley, Geek Squad
"its hard not to enjoy someone being pleased that you've helped them out, gotten their computer up and running being able to go about there business"

And as for being called a geek - - he says he doesn't mind...

Paul Kiley, Geek Squad
"I've actually come to quite enjoy it"

But to his customers, he's no geek, he's their hero Jeff Glore 7New

(Copyright (c) 2005 Sunbeam Television Corp. All Rights Reserved. This material may not be published, broadcast, rewritten or redistributed.)

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