Chef responds fiercely to Facebook post about meal
BOSTON (WHDH) -- A bad online review left the chef fuming, and tempers boiling over. Apparently, one Pigalle customer wasn't happy with her dinner, so she posted a nasty review on the restaurant's Facebook page, and the restaurant's chef gave a fierce response.
Sandy Tremblay's Thanksgiving meal at Pigalle was memorable for all the wrong reasons.
“The one thing I was thinking would save the meal was the dessert, and when I got it, it just crushed everything,” said Tremblay.
So bad that she wrote on the restaurant's Facebook page:
"Really horrible pumpkin pie on thanksgiving!!! Wow. I don't have a clue as to why you would think that throwing pumpkin chunks into a cold pre-baked pie shell then covering it with a cream sauce that literally tasted like vomit (I am very serious!) And topping it off with whipped cream that was runny would in any way be something that can be called pumpkin pie?"
She never expected a barrage of profanity-laced responses from Chef Mark Orfaly, who, in his final post, wrote:
"Judging by how fat your face looks, you most likely shouldn't be eating anymore desserts anyway. Sweet pea xo."
“I don't know this man, I’ve never met him, he doesn’t know me, this just exploded out of nowhere,” Tremblay said.
Dozens of diners joined the Facebook fight, prompting Chef Orfaly to apologize online.
He wrote in part, “I am sorry. The truth is, I overreacted. While we feel that if a guest is dissatisfied, they should bring it to our attention immediately, there is no excuse for name-calling and foul language. I was wrong."
Tremblay says she called the chef to bury the hatchet.
“He apologized up and down,” Tremblay said.
And instead of leftovers, she got a lesson on social media.
“When you say something, it's out there good or bad,” Tremblay said.