What is a 'boil-water' order?

BOSTON -- A boiling water order has been issued for more than 2 million people in the Boston area due to a major water break.

According to the Massachusetts Department of Environment Protection, the best way to ensure your water is safe is by boiling it for at least two minutes. After it cools, refrigerate the water in clean containers until you are ready to use it. Water may be boiled by microwave, but it is “advisable to include a glass rod or wooden or plastic stir stick in the container to prevent the formation of superheated water (water heated above its boiling point, without the formation of steam),” according to the Massachusetts DEP.

Water is safe for bathing and flushing. Officials warned residents NOT to use tap water for cooking, brushing teeth, baby formula or washing dishes. ('Boil-water' order do's and don'ts)

Tap water usage guidelines during 'boil-water' order

Brian Adams, MSPCA-Angell spokesman, issued a statement for pet owners saying:

"The MSPCA-Angell is reminding all pet owners to follow the same protocol for their pet's water supply as they would for themselves. This will ensure that the least amount of animals are negatively affected by this crisis. Pet owners who believe that their pet has fallen ill due to drinking contaminated water are urged to bring their pet to an emergency veterinary clinic."

Water can be used for bathing and flushing, although officials are asking people to limit their use of water while the water boil order is in effect.

If you have already drank the water, there is nothing you can do about the exposure already received. Contact your health provider if you feel ill. 

For more information about boiling water, visit the Boil Water Order FAQ.

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