Frustration grows as residents remain without power

MARSHFIELD, Mass. (WHDH) -- Trees down, some sitting on power lines, is a common scene in Marshfield and the rest of the south shore.

More than half of Marshfield was still without power on Monday following the weekend’s blizzard. Residents are frustrated with how long the power restoration process is taking.

NSTAR is getting help from out-of-state crews, but with 8,700 customers in the seaside town without power progress seems painfully slow.

“I have a wood stove, so I have heat,” said Joe Walsh. “My neighbor here, he’s 93, he had no heat. I had him for a night.”

At a shelter for storm-stricken people on the south shore Congressman Bill Keating was critical of NSTAR’s communication skills.

“They have to do a better job…NSTAR in my opinion, of communicating to the public. It’s not that they’re not giving officials information. They’re giving the same information to the officials as they are to the public and that, for days, was well, ‘multiple days’ and now it’s an end date. That doesn’t help people make decisions in their home, in their lives, and that has to be improved,” said Keating.

In the Brant Rock section of Marshfield, NSTAR officials told reporters that they are doing the best they can.

“I think we’re doing a real good job. I think we are getting a lot of positive feedback from our communities,” said one NSTAR official.